Need help?
Frequently Asked Questions
GENERAL
To place an order with Paras Gallery Fabrics, you may proceed as follows:
- Online Orders:
Select the fabric to be purchased and add it required quantity. You can directly place the order through our checkout and the order will be delivered to your door-step hassle free - Offline Orders:
- Kindly visit our flagship retail store in Delhi or contact our dedicated customer care executives.
- Our team will assist you in placing your order with the utmost professionalism and attention to detail.
At Paras Gallery Fabrics, we strive to ensure a seamless and elegant ordering experience befitting our distinguished clientele.
To determine the appropriate length of fabric for your attire, we recommend consulting our detailed size chart, which provides approximate length requirements based on various attire types and body sizes. The specific amount of fabric required will depend on the nature of the garment and your unique measurements.
Should you require further assistance, please contact our dedicated customer care team. Provide them with your body dimensions and a sample image of the desired attire. Our experts will ensure you receive precise guidance tailored to your needs, reflecting our commitment to exceptional service and luxury.
No, it is not obligatory to create an account to make purchases at Paras Gallery Fabrics. Guests are welcome to shop without registering. However, we highly recommend creating an account for an enhanced and seamless shopping experience. By registering, you will streamline future transactions, eliminating the need to re-enter your details with every order, thus enjoying the luxurious ease that befits our esteemed clientele.
Upon placing your order, you will receive a confirmation through a call, email, or SMS from our team. Following this, we will promptly process your order with the utmost care and precision. Once your exquisite selection is prepared, it will be shipped at the earliest convenience. Rest assured, you will receive your luxurious ethnic fabric in a timely manner, befitting the elegance and sophistication of our brand.
We cordially invite you to visit our esteemed flagship retail store in Lajpat Nagar, Delhi. The Paras Gallery Fabrics store is located at D12, near Lajpat Nagar metro station gate no. 5, central market – Lajpat nagar 2, Delhi 110024.
At Paras Gallery Fabrics, we proudly cater to both retail and wholesale clientele. Whether you seek to place an order on a retail or wholesale basis, we offer a distinguished collection of fabrics across all categories of fibers, ensuring that your needs are impeccably met.
Rest assured, at Paras Gallery Fabrics, we prioritize impeccable quality. Each fabric undergoes meticulous inspection to guarantee your satisfaction. For a more personalized experience,schedule a video consultation with us at +91 XXXXXXXXXX to examine the fabric’s texture and intricacies firsthand.
ORDERS
You can track your order with the tracking number in your order process details.
Certainly! If you require expedited delivery of your order, please contact our dedicated customer care team. They will assess the feasibility based on our production capabilities and confirm the possibility. To expedite the process, we recommend placing a pre-paid order to streamline order processing. If feasible, we will prioritize your order and ensure it is dispatched promptly, potentially via air, at no additional cost.
For any modifications or cancellations, kindly reach out to our Support Centre via call or WhatsApp. Our team is available to assist you Monday to Friday, from 10:30am to 7:00pm IST. You can also email us atsupport@parasgalleryfabrics.com. Please refer to our order cancellation policy located in the footer for further details.
All prices displayed on the website are inclusive of GST and other applicable taxes, if any.
For items sold in meters, the minimum order quantity is 1.00 meters and in multiples of0.50meters thereon. For items sold as a piece, the minimum order quantity is 1
If you've ordered an item that is currently out of stock, we will promptly contact you via email or phone to discuss the availability and shipping options. Depending on the item's availability for production, the lead time may range from 2-4 weeks. Should the item not be re-orderable or productionable, we offer the option to receive a full refund or to cancel the order and place a new one with us. For swift resolution, please reach out to us via email atsupport@parasgalleryfabrics.comor contact our customer support through WhatsApp or phone. We are committed to ensuring your satisfaction and will assist you every step of the way.
You can order in multiples of0.50meters. The minimum order for fabrics is 1 meter.
You can mail us at support@ parasgalleryfabrics.com or chat with us at +91 8287 922 329 or call us at +91 XXXXXXXXXX.
For the same, please check with our Support Team before ordering. You can mail us at support@ parasgalleryfabrics.com or whatsapp/call us on our customer support number.
Each product image is meticulously captured by our expert in-house photographers to faithfully represent its true essence. However, please note that variations in color may occur due to differences in screen displays, resulting in slight deviations from the actual product's hue. Rest assured, we strive to provide the most accurate representation possible of our luxurious ethnic fabrics and products
At our luxurious stores and online platform, we curate a diverse selection of fabrics. While we strive to maintain consistency across our inventory, there may be instances where certain items are exclusive to either our physical stores or our online store due to our extensive range of offerings. Rest assured, we make every effort to keep our website updated with our latest collections, though occasional discrepancies may occur given the breadth of our catalog.
INTERNATIONAL SHIPPING
Yes, Paras Gallery Fabrics delivers internationally to most of the locations across the world
Yes, Paras Gallery Fabrics delivers internationally to most of the locations across the world
Our commitment to delivering exceptional quality extends to our shipping process. Typically, you can expect your order to arrive at your doorstep within 7-15 days from the date of purchase. We strive to dispatch all orders promptly, usually within 2-4 working days, ensuring your fabric reach you swiftly and securely.
As a luxury specializing in customer service, we want to ensure transparency regarding import duties and local taxes, which may be applicable in your country. These charges are to be borne by the customer and settled with the shipping agency upon delivery. Please familiarize yourself with your local regulations concerning tax thresholds for goods imported into your country. This awareness will help you anticipate any potential charges that may apply to your order upon arrival.
For your convenience, payments can be made using international bank cards. Alternatively, if you prefer bank transfer, please refer to the payment section for our Bank Details for International Wire transfer. Upon receipt of payment, your exquisite goods will be promptly shipped to you
If you wish to place bulk orders,make your selection of the items that you need to order and email us the SKU No and quantity at support@parasgalleryfabrics.comor chat with our customer service agent on whatsapp at +91 XXXXXXXXXX andwe shall get in touch with you to handle the order offline. In such a scenario, Our experts will interact with you to understand your requirements in greater detail and help you with what you want to purchase.
International orders cannot be returned, exchanged, or refunded under any circumstance due to varying customs duty regulations and policies in different countries
At Paras Gallery Fabrics, we understand the importance of flexibility and satisfaction in your shopping experience. You may cancel your order anytime before it is shipped. Typically, we aim to dispatch orders within 1-2 days from the time of purchase. To request cancellation, kindly reach out to us promptly via email atsupport@parasgalleryfabrics.comor chat with our dedicated customer service agent on WhatsApp at +91 XXXXXXXXXX, referencing your order number. Upon cancellation within the stipulated timeframe, we will promptly process a refund for the payment made
Our pricing remains consistent worldwide, reflecting our commitment to fairness and transparency. The only variation lies in shipping costs, which are adjusted based on destination. Occasionally, minor fluctuations due to exchange rates may apply, ensuring a seamless shopping experience across borders.
Certainly! You can place your order from anywhere in the world and have it delivered within India. During checkout, please indicate your request in the remarks box. Alternatively, feel free to email us atsupport@parasgalleryfabrics.comor chat with our customer service agent on WhatsApp at +91 XXXXXXXXXX. Please note that local shipping policies will apply in such cases. How do I contact Paras Gallery Fabrics customer support?
Email us at support@parasgalleryfabrics.com
Chat with us at +91 XXXXXXXXXX
Call us at +91 XXXXXXXXXX
Because of time zone differences, there may be a delayed response sometime though we try to respond as early as possible. Our customer care service operates from Mon-Fri (10.30 am to 7.00 pm IST) except public holidays. Generally, we respond well within 24 hours.
Are there some items which are restricted for international shipments?My payment has failed! What shall I do now?Why is international shipping not free?
Currently, all our products are eligible for international shipping.
Oh no! Frustrating, isn't it? Take a moment to relax and give it another shot—it often does the trick! If the issue persists, don't worry.You'll receive an abandoned cart recovery email shortly. Simply follow the link to complete your order.If your payment was deducted but the order wasn't placed, please contact our dedicated customer support. Rest assured, we'll prioritize resolving your concern promptly
Paras Gallery Fabrics upholds uncompromising standards of quality and service. International shipping costs vary significantly and are inherently high. We have negotiated competitive rates with our esteemed shipping partners to ensure efficient and reliable delivery. We charge based on actual shipping costs to provide transparent and fair pricing, maintaining our commitment to delivering unparalleled luxury fabrics worldwide.
Still can’t find the answer to your query? Don’t hesitate to get in touch with us!
Just drop us a mail at support@parasgalleryfabrics.com or whatsapp us at +91 XXXXXXXXX.
MEMBERSHIP
To establish a wholesale account with Paras Gallery Fabrics, please visit the "Paras Gallery Fabrics Business Membership" section located in the footer of our website. Register as a Business Member there to unlock access to wholesale pricing and a range of exclusive services tailored to elevate your business experience with us
Certainly! By signing in Paras Gallery Fabrics' Business Membership, you gain access to wholesale pricing on our exquisite fabric collection available on our website.
PAYMENTS
We offer shipping across India and worldwide. Cash on Delivery (COD) is available in select pin codes, while prepaid orders are accepted everywhere. Please note, COD is not applicable for orders exceeding 5000 INR
We accept multiple forms of payment. You can pay using all credit and debit cards by Master, Visa, American Express, Diners Club, Netbanking, UPI, IMPS, Paypal etc
Yes you can always pay by wire transfer. The details of the wire transfer as as under -
Name of Beneficiary
xx
Bank Name
xx
Branch Name
xx
Account No.
xx
Swift Code
xx
Do you accept cash on delivery orders ?I am an existing customer and am buying on credit with you. How do I buy from your website on credit ?
Certainly! We offer Cash on Delivery (COD) for orders up to ₹5000. Orders exceeding this amount are not eligible for COD. Please note that COD orders may include additional applicable charges.
I am an existing customer and am buying on credit with you. How do I buy from your website on credit ?
At Paras Gallery Fabrics, we prioritize delivering exceptional luxury experiences. Currently, we do not offer credit facilities on our website. For personalized assistance regarding your purchases, please reach out to us at support@parasgalleryfabrics.com. Alternatively, you can contact us via phone or WhatsApp through our dedicated customer support lines. Simply select your desired items from our website and email us your selection. Our offline sales team will promptly connect with you to assist with your order once we receive your email.
DELIVERY AND RETURNS
There are very few chances that we are unable to deliver.But COD orders for certain states are problematic else paid orders are confirmed delivered everywhere.
For orders up to 10 meters, we strive to ship your fabric in one seamless cut.However, orders exceeding 10 meters may arrive in multiple cuts based on stock availability and piece length.Rest assured, each piece is meticulously chosen to maintain our commitment to quality and elegance.
If you discover any signs of tampering with your delivery, we kindly request that you refrain from accepting the package. Please consult our return and refund policy for further guidance on handling such situations.
At Paras Gallery Fabrics, we prioritize delivering exceptional quality with each purchase. Regrettably, we do not offer exchanges. We encourage thorough consideration before placing your order. To ensure satisfaction, we recommend ordering a trial length of 1 meter. Please note, swatches are not currently available. Your understanding and commitment to our commitment to quality are sincerely appreciated.
For orders within India, we offer a flat shipping fee of INR 99 for purchases under INR 999. Orders valued at INR 999 and above qualify for complimentary shipping. International shipping fees are applied as per our International Orders shipping policy.
Absolutely. Paras Gallery Fabrics extends its global reach to deliver internationally.
Please refer to the Return Policy section in the footer of the website.